Legal

    Terms and conditions

    Triple-Seven BoostMySites AI Solutions Private Limited ("we", "us")
    Product: Boostmysites
    Website: https://www.boostmysites.com
    Registered office: #137, 3rd Main Cross, Dollars Colony, 4th Phase JP Nagar, Bengaluru, Karnataka 560076
    Contact: WhatsApp +91 96329 53355

    These Terms and Conditions ("Terms") govern access to and use of Boostmysites software, prepaid AI Growth Credits, the Companion app, the Operator dashboard, related websites, and any implementation, onboarding, or support we provide (together, the "Service").

    By paying a fee, loading credits, creating an account, signing a proposal, or using the Service, you agree to these Terms. If you do not agree, do not buy or use the Service.

    The refund rules in section 5 also appear on our Refund policy page. Our Privacy policy explains how we collect and use personal data. Complaints go to our Grievance Officer.

    1. Who we are and what you are buying

    You buy prepaid AI Growth Credits from Triple-Seven BoostMySites AI Solutions Private Limited. Credits are a stored value you load in advance. We draw them down for agreed work (campaign setup, monitoring, outreach, and related automation).

    Credits are not cash, not a security, and not a guarantee of leads, sales, or ROAS.

    Monthly and annual prices shown on this website are a way to load prepaid AI Growth Credits for that period. They are not a software-seat licence and not a guarantee of leads, sales, or ROAS.

    Ad spend on Meta, Google, and other platforms is your money, paid to those platforms, under those platforms' own terms. We do not collect or refund that spend.

    Unused credits follow the refund rules on our Refund policy.

    2. Accounts and access

    You must give accurate information and keep your login secure. You are responsible for all activity on your account.

    Access may be personal to your business. You may not resell, sublicense, or share the Service except as we agree in writing (for example an agency workspace we have enabled).

    We may suspend or close an account that is unpaid, abusive, unlawful, or that puts our systems or other clients at risk.

    3. Your responsibilities

    The Service only works if you do your part. You must, when asked:

    • install and keep open the Boostmysites Companion on a suitable computer, where the Service requires it;
    • sign in to your own ad, WhatsApp, email, CRM, and similar accounts (we do not take your passwords);
    • provide a website, offer, market, budget, and other facts we need to configure the Service;
    • approve campaigns, spend, and other actions we put in front of you;
    • keep payment methods valid on your ad accounts;
    • comply with Meta, Google, WhatsApp, and other platform policies.

    If you delay, refuse, or fail to do the above, we have still provided the Service to the extent it was available to you. That is not a ground for refund.

    Campaigns are staged paused. Nothing spends on an ad platform until you (or a process you authorised) turn delivery on. You are responsible for reviewing before anything goes live.

    4. Fees

    Fees for the Service (prepaid AI Growth Credits, plans, setup, implementation, access) are as quoted on our site, invoice, checkout, or written proposal, plus taxes (including GST where applicable).

    Payment is due as stated at checkout or on the invoice. A monthly or annual price loads credits for that period. Monthly plans renew until cancelled.

    Unpaid fees may result in suspension. Suspension for non-payment is not a failure by us to provide the Service.

    We may change future prices. A change does not apply to a period you have already paid, except as required by law.

    5. Refund policy

    Default rule: fees are non-refundable except for unused credits as set out below.

    A refund of unused AI Growth Credits (or the unused portion we reasonably determine) is available only if we do not provide the Service you paid for.Ad spend is never refunded. The Grievance Officer SLA is separate from refunds.

    5.1 Eligibility and review

    At Triple-Seven BoostMySites AI Solutions Private Limited, we want our customers to feel confident when purchasing our services. Accordingly, eligible customers may request a refund subject to the terms, conditions, and assessment process outlined below.

    A refund may be considered where the customer can demonstrate that the agreed service or deliverables have not been provided substantially in accordance with the scope, requirements, or commitments agreed upon at the time of purchase.

    Refund requests must be submitted within the applicable refund period and must include sufficient details regarding the reason for the request. Upon receiving a request,Triple-Seven BoostMySites AI Solutions Private Limited may review the relevant account, communications, project status, deliverables, work completed, and other circumstances necessary to determine whether the request satisfies the requirements of this policy.

    Where a customer has already received, accessed, approved, or substantially benefited from part of the service, any refund granted may be adjusted to reflect the portion of the service already delivered, work performed, resources committed, or costs incurred on the customer's behalf.

    Refunds are therefore subject to eligibility and review and are not automatically issued solely because a request has been submitted. Approval will depend on the specific circumstances of each request and the extent to which the applicable refund conditions have been satisfied.

    Refund eligibility may also be affected where delays, incomplete results, or other issues arise from the customer's failure to provide required information, access, approvals, materials, cooperation, or timely responses.

    For services involving third-party platforms, advertising budgets, external services, platform fees, transaction fees, or other costs incurred specifically for the customer, such amounts may be taken into consideration when determining the applicable refund amount.

    If a refund is approved, Triple-Seven BoostMySites AI Solutions Private Limited will confirm the approved amount and applicable refund method with the customer. Depending on the circumstances, the approved refund may represent the full amount paid or an appropriate portion of the payment.

    This policy does not affect any mandatory rights or protections that may apply to customers under applicable consumer protection laws.

    By purchasing a service from Triple-Seven BoostMySites AI Solutions Private Limited, the customer acknowledges and agrees that refunds are available subject to the eligibility requirements and review process described in this policy.

    5.2 What "we do not provide the Service" means

    We will refund the Service fee (or the unused portion we reasonably determine) only where all of the following are true:

    1. You paid us for prepaid AI Growth Credits or a defined Service (plan, setup, or implementation).
    2. After payment, we failed to make that Service available. For example we did not grant account access, did not commence agreed implementation, or did not deliver the contracted setup, and that failure was our fault.
    3. You were ready and able to receive the Service (logins, Companion, information, and approvals provided when reasonably requested).
    4. You wrote to us (WhatsApp +91 96329 53355 or the email we used on your invoice) within 14 days of the failure, with your payment reference and a short description of what was not provided.

    If we later provide the Service, any refund obligation ends.

    5.3 What is not a refund

    No refund (full or partial) for any of the following. These are not "we did not provide the Service":

    • change of mind, unused access, or "I didn't have time";
    • you expected more leads, cheaper leads, or a specific revenue result;
    • ad platforms rejected, restricted, or paused ads, pages, pixels, or accounts;
    • you did not install Companion, did not sign in, did not approve a campaign, or did not fund the ad account;
    • creative, targeting, or offer performance you dislike;
    • taxes, FX, bank fees, or Stripe/processor fees we cannot recover;
    • ad spend, boosts, or media cost on any platform. That is paid to the platform, not to us;
    • third-party tools (Meta, Google, WhatsApp, CRM, email providers) being down or changing their APIs;
    • your staff leftover work after we handed over a working setup;
    • monthly fees for a period in which the Service was available to you, even if you did not log in;
    • annual fees after access or implementation has started.

    5.4 How a valid refund is paid

    If we agree that we did not provide the Service, we refund to the original payment method where the processor allows it, within a reasonable time after we confirm. We may deduct non-recoverable processor fees if the law allows.

    Our written determination of whether the Service was provided is final, except as a court of competent jurisdiction requires otherwise.

    Chargebacks, payment disputes, or reversed payments while the Service was provided are a breach of these Terms. We may suspend the account and recover our costs.

    6. Cancellation

    You may stop using the Service at any time.

    • Monthly: cancel future renewals; the current paid period is not refunded if the Service was available.
    • Annual / setup / one-time: no pro-rata refund after we have granted access or started implementation, except under section 5.

    Cancellation does not cancel your ad campaigns or ad-account billing. You must pause or cancel those in the platforms yourself.

    7. No results guarantee

    We do not warrant a number of leads, cost per lead, sales, or ROAS. Advertising outcomes depend on your offer, market, budget, creative, landing experience, and platform rules, none of which we fully control.

    Any examples, forecasts, or "typical" figures are illustrative, not a promise.

    8. Third-party platforms

    The Service may connect to Meta, Google, WhatsApp, email, CRM, and similar products. Those products are not ours. Their terms, outages, bans, and fees are between you and them.

    We are not liable for platform decisions (including account disablement or ad rejection).

    9. Intellectual property

    We own the Service, software, Companion, Operator, designs, and our templates. You get a limited, non-exclusive licence to use the Service for your business while your account is in good standing.

    You own your brand assets, ad accounts, and the data you put into the Service. You grant us a licence to use that material solely to provide the Service.

    You may not copy, reverse engineer, or scrape the Service except as the law allows.

    10. Data and confidentiality

    We process account, campaign, and usage data to run the Service. WhatsApp chats and similar local data may stay on your machine when the Companion is designed that way; we do not claim to host your full chat history.

    How we process WhatsApp messages and voice or AI-assisted calls, including when AI calling is used and those calls may be transcribed, is set out in our Privacy policy. Consent for those contacts is collected on the form you submit.

    You may opt out of WhatsApp messages by replying STOP, or by emailing boostmysitescom@gmail.com. You may opt out of further marketing or AI sales calls by emailing that address with your number, or by asking on the call. Transactional or service messages already in progress may still send where the law allows.

    Each party will keep the other's non-public business information confidential, except where disclosure is required by law or needed to provide the Service (including subprocessors such as payment and hosting).

    11. Acceptable use

    You will not use the Service for unlawful ads, spam, fraud, malware, or to violate platform or privacy laws. You will not attempt to break or overload our systems.

    We may refuse or stop work that we reasonably believe is illegal or would get accounts banned.

    12. Liability

    To the maximum extent permitted by law:

    • the Service is provided "as is";
    • we are not liable for lost profits, lost leads, lost data, or indirect loss;
    • our total liability for a claim is capped at the Service fees you paid us in the 3 months before the claim (excluding ad spend).

    Nothing in these Terms excludes liability that cannot be excluded under applicable law (including fraud, or liability that Indian consumer law does not allow a business to exclude where you are a consumer).

    13. Indemnity

    You will indemnify us against claims, fines, and costs arising from your ads, your content, your use of third-party platforms, or your breach of these Terms.

    14. Changes

    We may update these Terms. The version on this page (or the version we publish at www.boostmysites.com) applies when posted. Continued paid use after a change is acceptance of the new Terms for future periods.

    15. Governing law

    These Terms are governed by the laws of India. Courts at Bengaluru, Karnataka, have exclusive jurisdiction, subject to any mandatory consumer venue the law gives you.

    16. Entire agreement

    These Terms, plus the plan, invoice, or checkout page you paid against, are the full agreement for the Service. If a signed proposal conflicts with these Terms on price or scope, the signed proposal wins for that item; these Terms win on refunds unless the proposal expressly states a different refund clause.

    Summary of refunds

    This paragraph is a convenience summary only and does not replace section 5. Eligible customers may request a refund of unused AI Growth Credits where the agreed Service has not been provided substantially in accordance with the scope agreed at purchase. Requests are reviewed and are not issued automatically. Where part of the Service has already been delivered, any refund granted may be adjusted for work performed, resources committed, or third-party costs incurred on the customer's behalf. Unsatisfactory advertising performance, lead volume, or return on ad spend is not grounds for a refund. Advertising spend paid to third-party platforms is never refunded by Triple-Seven BoostMySites AI Solutions Private Limited.

    Complaints

    Complaints about this website, AI Growth Credits, a payment, or your data should go to our Grievance Officer. We acknowledge complaints within 2 business days and aim to resolve them within 14 business working days of acknowledgement. That clock is separate from refunds.