Service · WhatsApp automation
WhatsApp automation for business that follows up while you work
When someone responds to your ad or enquiry form, the Follow-up AI picks up the conversation on WhatsApp straight away. It asks the questions your team would ask, scores how serious the lead is and puts them in your CRM. You spend your time on the people who are ready to talk.
Why follow-up speed decides who gets the customer
Most enquiries do not go cold because the buyer lost interest. They go cold because nobody replied while the interest was still there. A person who fills a form at 9 pm on a Sunday will often contact two or three other businesses before Monday morning, and the first one to reply in a useful way has the advantage.
For a lot of Indian buyers, WhatsApp is where they already talk to their builder, their doctor and their child's school. Meeting them there, quickly and with a relevant question, is often the difference between a conversation and a missed call that never gets returned.
WhatsApp automation for business is not about blasting messages. It is about making sure every real enquiry gets a prompt, sensible first reply and a few follow-ups after that, without depending on someone remembering to do it.
How the WhatsApp follow-up works
The WhatsApp layer picks up where your ads leave off. Its job is to qualify, follow up and nurture.
- 01
A lead responds
Someone fills your form, clicks your ad or replies to an earlier message. That response is the trigger. The system does not cold-message strangers who never showed interest.
- 02
The Follow-up AI replies at once
A first message goes out the moment the lead responds, thanking them and asking one simple question to understand what they need.
- 03
It qualifies with a few short questions
Based on what you told us matters, such as location, timeline or type of requirement, it asks a handful of questions in a natural order. The Qualifier AI uses the answers to score how well the lead fits.
- 04
It fills in the gaps
The Enrichment AI captures the email and phone details behind the lead so your team has what it needs to call or send a proposal.
- 05
Warm leads go to your team, the rest are nurtured
Scored leads are pushed into the CRM so the best ones are called first. Leads that are interested but not ready yet get gentle follow-ups over time instead of being forgotten.
A sample follow-up conversation
This is an illustration of the style, written for an interior design studio. Your own script is planned around your business and reviewed by you before it is used.
Lead: Hi, I filled the form for a home interior quote.
Business: Thanks for reaching out! Happy to help. Is this for a new flat or a renovation of your current home?
Lead: New flat, possession next month.
Business: Congratulations! Which rooms are you planning to do first, the full home or a few rooms like kitchen and bedrooms?
Lead: Full home, but kitchen is the priority.
Business: Got it. Would a short call with our designer this week work for you? Let us know a day and time that suits you.
What you see for every WhatsApp lead
You do not have to scroll through a phone to know where things stand. Each lead comes with the context your team needs.
The conversation so far
What was asked, what the lead answered and when, so whoever calls them next does not repeat the same questions.
A fit score
The Qualifier AI's view of how closely the lead matches your ideal customer, so you can sort by who to call first.
Captured contact details
Email and phone details gathered by the Enrichment AI, ready for a call or a proposal.
A weekly summary
The Report Writer AI's plain-English note on what worked in follow-up that week, what did not, and what it suggests changing.
You approve the plan, and you can stop it anytime
The follow-up approach, the questions and the tone are part of the plan you review before anything goes live. If you want to change a message or pause follow-ups completely, you can do that at any time with one click.
Playing by WhatsApp's rules
Business messaging on WhatsApp runs under Meta's policies. In general that means your business profile has to be set up properly, and messages that start a conversation usually need a pre-approved template. Those rules exist to protect people from spam, and they protect your number too.
We plan follow-ups to stay inside those rules: messaging people who have responded to you, keeping messages relevant and not sending more than a reasonable person would expect. The exact requirements are set by Meta and can change, so we check them as part of setting you up.
Which businesses WhatsApp automation fits
Businesses with more enquiries than time
If leads arrive faster than your team can reply, automation makes sure each one gets a first response and a few follow-ups.
High-consideration purchases
Property, home interiors, treatments, courses and professional services, where buyers ask questions before they commit.
Teams already running ads
Paying for leads and then replying late wastes the spend. WhatsApp follow-up protects the money already going into ads.
When it is not a fit
If you have very few enquiries and reply to each one personally within minutes, you may not need this yet.
Price
Credits from ₹899 + GST or $9.99. No retainer, no subscription
You buy credits once and they only move when something is done: a lead found, an invite sent, a conversation handled, a campaign built. A quiet week costs nothing, and credits never expire. Ad spend is separate and paid to the platforms from your own ad accounts.
Curious what each step costs? See how credits work on boostmysites.in: a qualified lead is 12 credits, a WhatsApp conversation 10, a campaign built 150.
Questions buyers ask
Will it send WhatsApp messages to people who never contacted me?
No. Follow-up is triggered when a lead responds to you, for example by filling a form, clicking an ad or replying to a message. Sending unsolicited messages would break WhatsApp's rules and put your number at risk, so we do not plan follow-ups that way.
Do I need a WhatsApp Business setup first?
Business messaging on WhatsApp needs a properly set up business presence under Meta's rules, and conversation-starting messages generally need approved templates. If you are not set up yet, we walk you through what is needed. The specific requirements are Meta's, and we check them for your case.
What happens when a lead is ready to buy?
The lead is scored, their contact details are captured and they are pushed into your CRM, so your team can see who is warmest and call them first. The AI's job is to get the lead to that point quickly, not to replace the conversation your team has with a serious buyer.
Does WhatsApp automation work on its own or with my ads?
It works best as part of the full system. Your ads bring people in, WhatsApp, LinkedIn and email follow up, and the CRM keeps everything in one place. That said, the follow-up layer is useful wherever your enquiries come from.
Can I guarantee more sales with WhatsApp automation?
No tool can guarantee that. What it does is make sure every real enquiry gets a prompt reply and a sensible follow-up, which removes one of the most common reasons leads go cold. Results still depend on your offer, your pricing and your sales conversations.
Keep reading
Free campaign plan
See your campaign plan before you spend.
Tell us what you sell and who you want to reach. We'll show you the plan: budget split, audiences, ad copy. Nothing goes live until you approve it.