Contact support
    CoffeeLavka Express Track – Real-Time Coffee Order Tracking Platform

    CoffeeLavka

    Food Tech

    CoffeeLavka Express Track – Real-Time Coffee Order Tracking Platform

    CoffeeLavka Express Track is a customer-facing order tracking system for a specialty coffee chain. The goal was to provide real-time transparency to users regarding their order status — from brewing to dispatch. The platform was designed to improve customer experience, reduce support queries, and enhance brand reliability through smart, minimalist design.

    5 Weeks

    Timeline

    5

    Team Size

    Food Tech

    Industry

    CoffeeLavka Express Track – Real-Time Coffee Order Tracking Platform

    Project Overview

    The Challenge

    The brand faced frequent customer inquiries about order status and delivery delays. They needed a lightweight, real-time solution that integrated seamlessly with their order pipeline and minimized customer uncertainty.

    Our Solution

    We built a real-time order tracking system using Socket.io for live updates and Firebase for push notifications. The UI was designed with simplicity in mind — clear steps, progress indicators, and mobile-first responsiveness. Backend systems were synced with POS and delivery workflows for accurate status reporting.

    Timeline

    5 Weeks

    Team Size

    5

    Technology Stack

    React.js
    MongoDB
    Socket.io
    Firebase Cloud Messaging

    Results & Impact

    -55%
    Support Tickets
    Real-time status visibility reduced “Where is my order?” queries significantly
    +80%
    User Satisfaction
    Customers appreciated the transparency and mobile usability
    +40%
    Order Repeat Rate
    Increased trust in delivery process led to more repeat purchases
    +30%
    Delivery Accuracy
    Fewer delivery errors due to synchronized backend-to-frontend tracking
    ★
    ★
    ★
    ★
    ★
    " “We were looking for a way to elevate our customer experience beyond good coffee. They delivered a clean, efficient tracking platform that reflects our brand promise: fast, transparent, and reliable service.”"
    Sharon
    Operations Head
    CoffeeLavka

    Project Gallery

    View Full Size
    View Full Size
    View Full Size